STATUS: There is currently no production related delays due to COVID-19. However, there are slight shipping delays and items out of stock due to it.
March 22nd: Thankfully our business hasn't been affected by COVID 19
Our warehouse is located in Las Vegas, NV and our carriers (USPS, UPS, DHL, & FEDEX) continue to deliver we're able to operate our production, quality control, packaging, shipping, and customer service as normal. We operate our warehouse with less than 5 to 10 team/family members daily to limit exposure plus cleanness has always been a priority.
March 28th: Operating as normal however ...
Although our warehouse is operating a few of our USA suppliers our closed which may cause a delay in shipping some of our items. We have temporarily put those products out of stock however the bulk of our inventory is still ready for your order. If we find an item you've ordered is temporarily out of stock we will contact you with more info or send you store credit. Thanks again for the continued support throughout these difficult times.
April 19th: Slight production delays on tie-dye items
We've received an increased order volume with our beautiful tie-dye items which we are very thankful for. Everyone that has ordered we appreciate and we're working overtime to get shipped out. However please understand the slight delay and your order will still be shipping out as soon as possible. Also please don't hesitate to contact us by email or by text. Our DMs and Facebook messages aren't checked as frequently as our emails and text messages so please contact us there for any updates.
May 23rd: Still open and shipping despite shipping delays on some tie-dyes and fanny packs
We hope you have a great memorial weekend! Thank you to everyone that is ordering, it's truly a blessing the support we're getting supporting the brand through these crazy times. If you have placed an order or are thinking about placing an order THANK YOU! We're still having some delays on some of our tie dyes items and our black fanny packs, so some styles are taking longer to ship. If you've ordered multiple items and one or more of your items is out of stock or taking longer than normal for our production to complete we will ship the rest of your order and the delayed item when it's ready, or send you an email with an update.
PLEASE! If you have any questions contact us by email at Team@SauceAvenue.com or by text at (213) 293-8845 our operating hours are Mon-Friday 10 AM - 5 PM (PST).
